FAQ

​Frequently Asked Questions

  • How much is shipping?
    • It depends on the weight of the piece. Generally, small pieces are $10, medium $16, large $20, X-large $35.


  • What's the return policy?
    • All sales are final.

  • How do I reserve a commissioned piece?
    • You can contact me via email at info@urbanmacramefibers.com. Once we discuss the details of your piece, I require a 50% deposit, the remaining balance is due when your item is ready to ship. Shipping is included.

  • How do I book a private or corporate workshop?
    • I can craft an event just for you! Bridal shower? Birthday? Corporate event? Baby Shower? I do it all! Contact me via email at info@urbanmacramefibers.com. Once we discuss the details of your workshop, I'll send you a quote based on project, materials, and duration.

  • What's your Privacy Policy?